Your Customer Experience Toolbox

MySmark is a Customer Experience Management platform that enables businesses to measure customer satisfaction and make loyalty schemes meaningful and engaging.
We offer a range of cutting-edge solutions to create digital empathy with the clients and follow them during the full travel lifecycle.

MySmark provides you the tools to create customisable surveys and segment your audience according to their feedback, personality and socio-demographic information.
As we value the customers individuality,we help you deliver personalised experiences and filtered recommendation.

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Functionality

MULTICHANNEL FEEDBACK

Multichannel surveys that can be easily built and delivered through effective touchpoints.

FULL PROFILE

Complete customer profiles including social, demographic, psychological and behavioral information.

ACTIONABLE INSIGHTS

Functional data to generate loyalty and meaningful experiences.

Insights

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Socio-Demographics

Information that enable you to reach your target audience

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Feedback

Emotional and cognitive (traditional rating) feedback and comments

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Personality

Your customers personality type, behavior and preferences

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Satisfaction

A match of the previous ones provides you the overall liking of your product or service

Touchpoints

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Link

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Embed

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Facebook App

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Combi-action Button

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Kiosk

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QR Code

Markets

Travel

Hospitality

Retail

We focus on sectors such as Events, Culture, Finance, Fashion too. Contact us to find out the service that fits your needs.

Find out the best plan for your business

News

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