Your Customer Experience Toolbox
MySmark is a Customer Experience Management platform that enables businesses to measure customer satisfaction and make loyalty schemes meaningful and engaging.
We offer a range of cutting-edge solutions to create digital empathy with the clients and follow them during the full travel lifecycle.
MySmark provides you the tools to create customisable surveys and segment your audience according to their feedback, personality and socio-demographic information.
As we value the customers individuality,we help you deliver personalised experiences and filtered recommendation.
Multichannel surveys that can be easily built and delivered through effective touchpoints.
Complete customer profiles including social, demographic, psychological and behavioral information.
Functional data to generate loyalty and meaningful experiences.
Information that enable you to reach your target audience
Emotional and cognitive (traditional rating) feedback and comments
Your customers personality type, behavior and preferences
A match of the previous ones provides you the overall liking of your product or service
We focus on sectors such as Events, Culture, Finance, Fashion too. Contact us to find out the service that fits your needs.