WHAT WE ARE DOING

MySmark helps you better understand and improve your customer experience management.

In doing so, MySmark has developed its own tools such as MySmark Toolbox, the combi-action technology and Brand/Destination Personality.

OUR SERVICES AND PRODUCTS

RESEARCH

Through Destination/Brand Personality, MySmark helps you connect your Destination/Brand Identity and Image to better understand the relation between your customers and your brand or destination

Destination/Brand Identity

Destination/Brand Image

Destination/Brand Personality

CEM TOOLBOX

MySmark Toolbox is a Customer Experience Management platform that enables businesses to enrich customer satisfaction and improve engagement and conversions.
We offer a range of cutting-edge solutions to create digital empathy with the clients and follow them during the full travel lifecycle.
MySmark Toolbox helps you to:

Create customisable surveys

Segment your audience

Deliver personalised experience
and filtered recommendation

COMBI-ACTION TECHNOLOGY

Don't be shy, try it!
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Have you ever desired to perform two actions in just one click?

Our combi-action technology handles two different submissions with a single input and give you valuable insights on your customers' journey.

Affective/cognitive analysis of main actions
(Subscribe, book, add to cart, etc.)

Enriching the customers profile

Empowering the segmentation

Find out the best plan for your business