b-smark

Destination Personality Trieste: data collection completed

Destination Personality Trieste is coming to an end. It has been very interesting to analyse two different images of the city of Trieste. The project had a good spread all over the residents of the city, but it has been a bit challenging to reach enough tourists, that is why we decided to involve in the project not only those who have already been in Trieste, but also some other different targets. That is, we split the tourists’ survey in four different types: one for those who have visited the city, one for those who are planning to visit it, one for those who knows the city but are not planning to visit it and one for those who do ...

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A new #DestinationPersonality project has been launched: focus on Chinese tourism

China is the biggest touristic market in terms of flows and expenditure on overseas markets. European destinations have indeed reinforced their position towards this direction, attracting far about 10 million visitors during the whole 2016, more or less the 11% of the total of Chinese tourists in the world. In this sense the year 2018 has been declared the “Chine-Europe touristic year”, as announced by the European Commission’s President, Jean Claude Junker. During the whole 2018 a great focus will be dedicated to the raising attention around the Chinese market, which sees evolving and changing the behaviour of his tourist. European Travel Commission (ETC) looks ahead for the cooperation with the European Commission and other stakeholders of the sector in ...

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Brand Personality – which human traits do you see in your favourite brand?

When you think about yourself, how would you describe your personality? Outgoing, cheerful and adventurous? Or maybe rather the opposite? Now think of your favourite brand. Can you find some of your personality attributes within their image or identity? This is exactly the concept of brand personality. Every brand has a certain, so called, image, which consumers have of it. It is the perceived functional and emotional value of the brand or the product. Because of this image, a consumer might or might not decide to like the brand. Mostly, the brand image somehow reflects either the actual or the ideal self of potential customers. Thus, a brand can make itself much more accessible to its favourable customers by simply ...

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A new research project of #DestinationPersonality about Venice Islands has started

Venice, with its royal charm and beauties, has always been one of the most exclusive touristic destination and millions of tourists every year land in the Venetian Lagoon, noble house of Venice, but not exclusively. If Venice can be considered “the queen” of the Lagoon, there are also other beautiful “court damsels”: Islands of Venice. The Venetian lagoon presents many islands, more or less big, each of those with particular features, culture and history. However their potential is not fully harnessed although they could be interesting places to visit, relax and have fun: from the “genuine” Pellestrina to the “graceful” Lido of Venice, or from the “coloured” Burano and Murano to the “historical” Giudecca, and so on. B-sm@rk Ltd, an ...

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Destination Personality Ireland: a new frontier for destination marketing

A few months ago, we were announcing our research project with Tourism Ireland about the Destination Personality Ireland. The time has now come to let you know what we exactly have measured. What was the project about? We wanted to understand how Italians travelling to Ireland perceive their destination before and after their visitor experience. To do so, we combined marketing/economics and psychological studies. The research was ran between the 1st of June and the 31st of August. A collaboration with airports and industry partners was orchestrated across Italy and Ireland, collecting the opinions of about 2.000 subjects. Our methodology In order to collect exhaustive and reliable data in a limited period of time, a collaboration with four major Italian airports ...

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b-smark goes to China

Better conversion opportunities through an Emotional Connection with customers.  b-smark goes to China to present its innovative solutions for online travel and establish strategic collaborations.   “Embracing the new era” is the title of 2016 most exciting travel tech event in China: Traveldaily conference. On 31st August and 1st September the top online travel companies of Asia will meet in Shanghai, exchanging views on the hot topics that impact the travel space. More than 1,200 top executives from the global tourism industry will be attending. “China Travel Innovation Challenge” is going to be a key programme to showcase eight companies that have prevailed in various rounds of elimination with their product innovations. B-smark is one of the eight emerging technology ...

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