destination personality

First insights on #DP Trieste

Destination Personality Trieste is coming to an end. It has been very interesting to analyse two different images of the city of Trieste. The project had a good spread all over the residents of the city, but it has been a bit challenging to reach enough tourists, that is why we decided to involve in the project not only those who have already been in Trieste, but also some other different targets. That is, we split the tourists’ survey in four different types: one for those who have visited the city, one for those who are planning to visit it, one for those who knows the city but are not planning to visit it and one for those who do ...

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Destination Personality Trieste: data collection completed

Destination Personality Trieste is coming to an end. It has been very interesting to analyse two different images of the city of Trieste. The project had a good spread all over the residents of the city, but it has been a bit challenging to reach enough tourists, that is why we decided to involve in the project not only those who have already been in Trieste, but also some other different targets. That is, we split the tourists’ survey in four different types: one for those who have visited the city, one for those who are planning to visit it, one for those who knows the city but are not planning to visit it and one for those who do ...

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A new #DestinationPersonality research about Trieste – Italy

B-sm@rk is going to develop a Destination Personality research project on another destination in Italy, now is the time of Trieste to reveal its identity. During the whole 20th century Trieste has been the most literary city in Italy, indeed its fame has had an international echo.   “Think you’re escaping and run into yourself, longest way round is the shortest way home”   How you can find yourself? And which path you have to take to find it out? One of the most famous literary sentence about trip and identity was written in Trieste by the Irish eminent writer James Joyce, in reference to the greatest traveler of all time, right Ulysses. B-sm@rk as an Italian-Irish marketing company based ...

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Brand new research about chinese tourists in EU unveiled at the opening of EU-China tourism year in Venice

Brand new research focusing chinese tourists in Europe: Save and B-sm@rk presents “Venice Marco Polo” today, on occasion of the official opening of Eu-China tourism year 2018 in Venice. In july 2016 EU president Juncket and chinese premier Li Keqiang have annoounced 2018 as Eu-China tourism year (ECTY). The main objectives of this joint programme are the aim of increasing the number of chinese tourists in EU destinations, with special focus to millennials FIT (free independent travellers). They are expected to be the 75% of chinese outbound tourism in 2018 and drive the 55% consumers boost of chinese economy. They are counting ca 25% of chinese population, with about 400 million people born between 1980 and 1999 in the Contry. ...

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dp sofia

A new #DestinationPersonality research about Sofia, Bulgaria

B-sm@rk, an Irish-Italian company based in Dublin and specialized in destination research and marketing, is starting a new research project about the capital city of Bulgaria, Sofia, with a program called Destination Personality, in which the firm has much experience. The idea of this project was born via a collaboration between the company and a soon-to-be graduate at Ca’ Foscari University of Venice, Jasmin Arifi, studying Economics and Management, and now intern at b-sm@rk. It will be realized with the collaboration of local partners. The project aims at analyzing the perception that tourists in Sofia have of the city, before, during, or after their tours, alongside a general study of tourism in Sofia. The Destination Personality concept uses a method ...

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The MySmark Combi-Action™ Search tailored for a Chinese audience

As we can see from the literature and the articles regarding Chinese tourism, Chinese tourists are becoming more and more aware of which are their needs and desires. Nowadays, their tastes have changed; they are satisfied no more with just a blitz group tour of all the European capitals, with a Chinese tour guide and Chinese tailored services. They want to taste the real tourist location with its real food and culture. They want to explore and have new experiences. They are becoming more and more independent travellers, more and more similar to the “seasoned western travellers” we are used to (Z_punkt The Foresight Company, TUI Think Tank. 2017). This is the reason why Chinese tourists have the same needs ...

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#DestinationPersonality: a real help for travelers and locations!

In the recent months, we focused our attention on the travel market because we believe our efforts and researches in Brand and Destination Personality could become useful in order to increase the travel experience. As Svetlana Masjutina pointed out in one of her latest article published on LinkedIn, the phenomenon of globalization and the ease of the outbound tourism all over the world have led several benefits for local economies. On the other hand, we have to consider that mass tourism is not all for good and it brings with it several concerns about the real experience that a tourist can have. In the fast growing tourism culture we have nowadays, we are inclined to visit as many places as we can ...

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#DestinationPersonality: Northern Ireland VS Ireland

Despite Northern Ireland and Ireland belong to the same Island there are some interesting perception differences when we talk about destination. We have observed in a new research how their main touristic attractions looks in terms of #DestinationPersonality. The main destinations that we’ve considered are Giant’s Causeway and Belfast for Northern Ireland, Cliffs of Moher and Dublin for Ireland. In this way, we balanced the naturalistic and the urban aspect of the two countries. We started analysing the travel motivations and we noticed some differences in the tourists’ response; we asked them to rate the four locations according to four factors: “Culture”, “Pleasure”, “Relaxation”, “Sport”.   Belfast and Giant’s Causeway have the highest values concerning the cultural factor.Both the Cliffs ...

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Travel trends & Performance 2017 #DestinationPersonality

The European Travel Commission has recently published its report about travel Trends and Performances, you can read the entire document here. As mentioned in the report Europe has experienced a rapid growth in term of arrivals, especially from foreign tourists. Focus Ireland Between January and May in Ireland, the International Arrivals are increased 2% compared to the same period of the previous year. This number seems encouraging but is one of the worst performances throughout all the country analysed.   Focus China Recently here at b-smark we concentrate our efforts focusing on the Chinese outbound tourism in Ireland. In the European report, we can see how this topic is very hot in the travel market. Chinese are started to travel ...

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#DestinationPersonality for Chinese tourists in Ireland

Since 2011, B-sm@rk, an Italian-Irish company has been developing research and technology based on consumer behaviour and marketing automation for travel, hospitality and brands. Through MySmark, a customer experience platform, the company provides research and digital marketing tools for online travel and commerce. The cornerstones of the company are the Brand and Destination Personality (BP and DP) tools and researches. The personality of a brand or a destination is identified by a set of human characteristics associated with that brand or destination (This concept is more and more important in marketing since, as we all well know emotions matters).  The concept serves as a connector between tourists, travel brands and places. It can be used to improve the customer experience ...

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